**Foodyra Privacy Policy**
Welcome to Foodyra – Your Real Aroma. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, mobile apps, and related services. By using any part of our service, you agree to the terms described in this policy.
We collect various types of information to provide a better experience. This includes your personal details such as your name, phone number, email, delivery address, and payment information when you create an account or place an order. We also gather information about your orders, such as the items you purchase, your preferences, and any dietary notes you may share. Communication data, like messages or calls with our support team, may also be stored to help us assist you better.
To ensure the best service, we collect technical data from your device, such as your browser type, operating system, IP address, and usage behavior including how long you stay on our platform or which pages you visit. With your permission, we may also access your location data to make sure your delivery is accurate and efficient. Cookies and similar tools help us remember your preferences, analyze trends, and improve our service experience. You can adjust your cookie settings in your browser at any time.
We use the information we collect to deliver your food and grocery orders, to keep you informed about your orders and special offers, to personalize your experience, and to improve our services through data analysis. We also use your information to meet legal requirements and protect our platform.
In some cases, we may share your information with others to support your service experience. This may include delivery partners who need your address and contact details to complete your orders, service providers who handle payment processing or technical support, and legal authorities when required by law. Any third party we work with must follow strict data protection rules.
We keep your personal data only for as long as needed to fulfill the purposes described here, to meet legal requirements, resolve any disputes, and enforce our terms. You have rights over your personal information. You may request access to your data, ask us to correct or delete it, object to how we use it, or withdraw your consent if it was required in the first place. If you want to exercise any of these rights, you can contact us at support@foodyra.com.
We take data protection seriously and use appropriate measures to prevent unauthorized access, changes, or loss of your data. As part of our operations, your information may be stored or processed in countries outside Bangladesh. By using our services, you agree to these transfers, even if other countries have different data protection laws.
From time to time, we may update this Privacy Policy. When we do, we will post the changes on this page along with the new effective date. We recommend checking this page occasionally to stay informed.
If you have any questions about this policy or how we handle your data, you can contact us by email at support@foodyra.com or by phone at 09697216822. You can also visit us at our office located at 437/1 Jorina Complex, Munshiganj Sadar, Munshiganj.
